Most sewer backups happen because the line is plugged or requires maintenance work. Sewer backups are also caused by unusually heavy rainfall levels, especially during the spring when there is also water accumulating from melting snow. There are a number of steps property owners can to reduce the contributing factors that cause weather-related sewage backups. For further information see Flooding solutions .
When a sewer backup occurs, property owners should call the Region of Halton at 905-825-6000 .
There is a possibility that the main sanitary sewer is blocked. A drainage contractor cannot solve these blockages. Only Region of Halton forces have the authority to clear a main sewer. If the main sewer is clear, the Region of Halton representative may advise the property owner to rod their drain. Property owners may want to hire a drainage contractor to this work on their behalf.
If there is any chance of electrical circuits causing a hazard, call Milton Hydro at 905-876-4611 . Otherwise, take whatever action you can to protect your property from further damage. A sewer contractor is usually required.
Yes. Many insurance policies cover sewage backup cleanup and the cost of repairing or replacing damaged property. Your agent can provide full details.
Typically, insurers try to recover the amount of your deductible as well as the claim that they paid. If you want to claim directly see Making A Claim or contact us using the information at the bottom of this page. Eligibility for compensation is determined through an investigation of the claim.
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